
Restart your computer: Sometimes, restarting your computer can fix communication issues between your scanner and computer. Check the cables and ports for any damage or loose connections. Here are some troubleshooting steps you can try for your Epson V500 Photo scanner:Ĭheck the connections: Ensure that your scanner is properly connected to your computer and turned on. Purchase a replacement AC adapter directly from Epson. If your scanner is over 12 months old, you can
If your scanner uses an AC adapter, then this If the unit does not power on after following the checks above,Ĭontact Epson for support. If there is power to the scanner (indicatedīy an illuminated Start light), when a different power cable is used, then the fault is with the original power cable. Depending on your scanner, a standard "kettle lead" or "figure ofĮight" power cable is used. Failing this try another suitable and known-working powerĬable.
Have power and try another mains socket and another power cable if If your unit is connected via a surge protector or a power strip/extension lead, connect the unit directly to the mains socket.Ĭheck that other electronic devices connected to same power socket
Connect the scanner directly to the mains - not via a surge protector or extension lead. Press down firmly on the power button, if it is stiff and does not depress then there may be a problem with the button. If your scanner has a power button, does the power button depress when pressed?. Plug the scanner back in at the mains and Unplug the powerĬable from the socket, then remove and reseat the power cable from the Power off the scanner at the mains socket. Also, make sure that your outlet works and is not Your scanner has a power button, make sure that the button is depressed Remove then reseat it before attempting to turn the scanner on again. Is on, carefully check the power cable to ensure it is not damaged and Check that the power switch is on at the mains socket. (If necessary, test it by plugging in another electrical device and turning it on.) Make sure that the power outlet works. Your scanner's AC adapter is securely connected to the scanner and a If your scanner is supplied with a power adapter, make sure. Make sure your scanner's power cord is securely connected to the scanner and a working electrical outlet. Check that the power socket switch is on. SOURCE: I have 2 Epson V500 Scanners, 1 of them I just